Athens, June 11, 2021

Dear customers,

As part of the actions taken to upgrade our services and improve the average delivery time, we would like to inform you that from 14/06/2021 the handling and delivery time of shipments per destination is modified, returning to normal levels before taking emergency measures, as shown in the following table:

Basic Express Services Next Day Delivery	Delivery Time*
Within the same city **	1
Within the same region	1-2
To land destinations	1-2
To island destinations	1-3
To “difficult to access” areas ***	1-5

 * Delivery times are for working days (see Clarifications & Explanations of the Official ACS Price List No. 3.5,15). Special periods are excluded, where the delivery and management times of the shipments are modified according to the emergency circumstances and are posted on the official website of the company www.acscourier.gr

** Concerns Average Delivery Time (small deviations may be observed in some areas of Attica)

*** as defined (see Clarifications & Explanations of the Official ACS Price List No. 3.5.5)

We thank you for your trust and we ensure you that we will continue to offer the high quality of our services to all our customers, making every effort for an improved customer experience.

Yours sincerely,

A. Vallas
Commercial Director
ACS Postal Services S.M.S.A.